Total Rewards Director

Job Summary/Company: Sparks Group has partnered with a social services organization seeking a detail-oriented and data-driven Total Rewards Director to join their People team. In this role, you will play a critical part in shaping the employee experience by managing benefits administration, conducting compensation benchmarking, and maintaining data integrity within our HRIS (ADP). You will act as a trusted advisor to staff and leadership—including partnering directly with our Chief People Officer (CPO)—while driving key initiatives like our upcoming Compensation & Career Architecture Design project.
Key ResponsibilitiesBenefits Administration

• Employee Support: Serve as the primary internal contact for employee benefits inquiries and facilitate benefits sessions during new employee orientation.

• Lifecycle Management: Process qualifying life events, monitor benefit eligibility, manage enrollments and terminations with brokers/carriers, and handle retiree prescription reimbursements.

• Reconciliation & Operations: Reconcile benefit deductions in close partnership with the Payroll and Finance teams.

• Vendor & Compliance Coordination: Partner with our benefits broker to resolve claim/eligibility issues, maintain plan documents and employee communications, and ensure all legal/compliance deadlines are met.

HRIS Administration (ADP)

• Data Integrity: Maintain accurate employee records and data integrity within ADP.

• System Support: Troubleshoot system issues in collaboration with the ADP Professional Services team.

• Reporting & Analytics: Generate customized reports, workforce metrics, and analytics for the CPO to inform decision-making.

• Integrations & Implementations: Support payroll integrations alongside Finance, and assist with implementing select talent management system modules.

Compensation Administration

• Market Benchmarking: Conduct position description reviews and price current/new roles using salary survey tools.

• Pay Recommendations: Develop data-driven salary recommendations, review promotion and equity adjustments, and support offer approvals.

• Executive Advisement: Serve as a subject matter expert and advise the CPO on compensation-related questions.

• Strategic Projects: Support the Compensation and Career Architecture Design initiative in partnership with our external consulting firm.

Qualifications & Requirements

• Experience: 7+ years of combined experience in design, implementation, and benefits administration for multi-state organizations plus 3+ years of managerial experience

• Bachelor's degree in HR, business administration or related field.

• HRIS Expertise: Direct, hands-on experience using ADP (ADP Workforce Now or similar) for core HR data management and reporting.

• Compensation Tools: Hands-on experience with compensation benchmarking platforms like CompAnalyst or similar market data tools.

• Benefits Knowledge: Solid understanding of health, welfare, and retirement plan administration, qualifying life events, and regulatory compliance requirements.

• Analytical Mindset: Exceptional quantitative and analytical skills with high proficiency in Excel and HR analytics.

• Communication & Discretion: Strong interpersonal skills with a consultative approach when advising business leaders, handling sensitive data with strict confidentiality.

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This job is Temporarily Remote.

Pay Range: Hourly $38.00 to $43.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.