Licensing Coordinator

Licensing Coordinator

Location: Onsite in Alpharetta, GA 30005

Schedule: Monday–Friday, 8:00 AM–4:30 PM

Pay Rate: $20/hr

Duration: 6‐month contract‐to‐hire

Interview Process: 1 round

Seeking Licensing Coordinators to support commercial vehicle title, registration, and renewal processing across multiple U.S. states. This role plays a critical part in ensuring vehicles remain legally compliant through accurate documentation, timely renewals, and effective coordination with internal teams.

Required Skills & Experience

• High school diploma or GED required.

• Approximately 2–3 years of customer service (CSR) experience required.

• Knowledge of Microsoft Excel required (level can be negotiated based on overall experience).

• Strong organizational skills, attention to detail, and follow‐up practices.

• Ability to multitask and handle shifting priorities in a deadline‐driven environment.

• Strong verbal and written communication skills.

• Ability to work independently and as part of a team.

• Comfortable working fully onsite with reliable attendance.

Preferred Qualifications

• Previous experience with vehicle licensing, DMV processing, fleet or automotive administration.

• Associate’s or bachelor’s degree.

• Exposure to process improvement or workflow optimization.

Key Responsibilities

• Process title and registration paperwork for new and transfer‐in commercial vehicles across multiple states.

• Prepare and submit accurate licensing documentation to state and federal agencies, ensuring correct VIN, make, model, and year details.

• Coordinate required supporting documents such as weight slips and VIN verifications.

• Open, sort, and prepare annual registration renewals for existing fleet units, ensuring 100% on‐time compliance and zero penalties.

• Support internal and external customers by providing status updates on licenses and permits.

• Enter and track licensing payments in internal systems, including fee breakdowns and receipts.

• Assist with process updates and workflow improvements as needed.

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