Operations & Program Manager - Japanese

%B6;︎ Job Details:
\n • Job Title: Operations & Program Manager
\n • Client: Chamber of Commerce
\n • Working Location: San Jose, CA
\n •Salary : DOE (77-87K per yr)
\n • Employment Type: Permanent/Full-time
\n • Language: English/Japanese
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%B6;︎ What will you do:
\n • Support executive leadership in developing and executing strategic programs, initiatives, and organizational activities.
\n • Develop, implement, and manage programs aligned with the organization’s mission and objectives.
\n • Plan and manage major annual events, including program design, speaker coordination, content development, logistics, budgeting, and execution.
\n • Collaborate with committees, board members, community partners, and external stakeholders to ensure successful program delivery.
\n • Coordinate internal tasks, priorities, schedules, and accountability to support efficient daily operations.
\n • Assist with office operations, administrative functions, and workflow improvements.
\n • Manage membership communications, inquiries, announcements, and engagement activities.
\n • Track and analyze program data, participation trends, and stakeholder engagement to support continuous improvement.
\n • Support bilingual communications and prepare communication materials as needed.
\n • Maintain and improve digital platforms, event management tools, and operational systems.
\n • Prepare reports, presentations, meeting materials, and other documents for leadership and committees.
\n • Support leadership meetings, including scheduling, logistics coordination, and communication management.
\n • Assist with external relations activities and represent the organization when needed.
\n • Perform other duties and special projects as assigned.

%B6;︎ Required Qualifications & Skills:
\n • Bachelor’s degree required.
\n • 2–5 years of relevant experience in program management, operations, event management, administration, or a related field.
\n • Strong verbal and written communication skills in both Japanese and English.
\n • Excellent organizational skills with the ability to manage multiple projects, priorities, and deadlines.
\n • Ability to work independently, manage ambiguity, and adapt to changing priorities.
\n • Strong interpersonal skills with the ability to collaborate with internal teams, committees, leadership, and external stakeholders.
\n • Proficiency in Microsoft Office applications and digital communication or collaboration tools.
\n • Experience with event planning, community engagement, nonprofit organizations, or business associations preferred.
\n • Ability to work in an office/hybrid environment with regular in-office attendance.
\n • Flexibility to work occasional evenings or weekends for events and organizational activities.
\n • Ability to travel occasionally as needed.
\n • Ability to perform routine physical tasks, including bending, reaching, and lifting items up to 20 lbs.