CNC Field Service Technician
Job Description
Insight Global is seeking a Field Service Technician (CNC) for a leading machine tool distribution and service provider. This candidate will play a critical role in supporting manufacturing clients by installing, maintaining, and repairing advanced CNC equipment across a multi-state territory. This is a highly hands-on, field-based position that combines technical expertise with customer interaction.
Technicians will work on a wide range of mechanical and electrical systems, ensuring minimal downtime for customers while delivering high-quality service. The role offers strong autonomy, extensive training (including potential international exposure), and a clear career path for growth. Ideal candidates are self-motivated problem solvers with a passion for hands-on work and the flexibility to travel regionally.
Must-Haves:
- 5+ years of hands-on technical repair experience (CNC, mechanical, electrical, or similar field) OR strong equivalent field experience
- Background in troubleshooting/repair (diesel tech, HVAC, industrial maintenance, appliance repair, etc.)
- Ability to read and interpret schematics, drawings, and technical manuals
- Strong electrical and mechanical aptitude (safety-critical)
- Excellent communication skills (must be able to clearly communicate with customers and team)
- Comfortable with 50–75% regional travel (driving required; some flights for training)
- Valid driver’s license and ability to work in field-based environments
- High school diploma or GED
Plusses:
- Direct CNC machine repair experience
- Technical schooling (Mechatronics, Machine Tool Technology, Engineering programs, etc.)
- Experience with preventative maintenance programs
- Experience working in manufacturing or machine tool environments
- Microsoft Office proficiency for documentation/reporting
- Willingness/ability to travel internationally for factory training (Spain, Italy, Japan)
- Prior field service technician experience
