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Posted 25 July, 2026

Customer Support Administrator

Cluett Reeve
Southampton, ENG, GB Full Time

Job Description

Customer Support Executive?? Hedge End, Southampton | ?? £25,500 - £30,000 + Excellent BenefitsLooking for a role that's more than just customer service?If you thrive on building relationships, enjoy coordinating complex logistics, and take pride in delivering exceptional service, this could be the opportunity you've been waiting for.Our client is one of the UK's most respected and well-established organisations, offering a genuinely varied role within a friendly, professional team. You'll play a key part in managing the international relocation of high-profile individuals, ensuring every detail is handled seamlessly from start to finish.No two days are the same, making this an ideal opportunity for someone who enjoys variety, responsibility, and working with prestigious clients.The RoleAs a Customer Support Executive, you'll become the trusted point of contact for High Net Worth Individuals and the organisations they represent, coordinating every stage of their international relocation.Your responsibilities will include:Managing each project's administration from start to finish.Coordinating international shipping and logistics.Preparing and checking import/export documentation.Liaising with clients, suppliers and international partners.Delivering exceptional customer service at every stage.Building long-term relationships with clients through professionalism and attention to detail.Ensuring all documentation is accurate and compliant.We're looking for someone who has:? Experience within shipping, freight forwarding, international logistics or import/export documentation.? Excellent customer service and relationship-building skills.? Strong administrative and organisational ability.? Good geographical knowledge and an interest in international logistics.? Outstanding attention to detail and accuracy.? Confidence working with numbers and managing multiple priorities.? A positive, team-focused attitude with a desire to deliver an exceptional customer experience.Why Apply?Join a highly respected and established organisation.Enjoy a genuinely varied and rewarding role.Work with prestigious international clients.Be part of a small, supportive and professional team.Excellent training and long-term career prospects.Competitive salary of £25,500 - £30,000 , depending on experience.Ready for your next challenge?If you're passionate about delivering first-class customer service, enjoy solving problems, and want to be part of a company where quality and professionalism are valued, we'd love to hear from you.Apply today and take the next step in your career with one of Southampton's most respected employers.TPBN1_UKTJ