Credit Control Supervisor

Credit Control Supervisor Location: Central London (4 days in the office / 1 day work from home) Salary: £45,000 per annum + 10% bonusAn established and evolving organisation within the Property and Hospitality space is seeking a Credit Control Supervisor to join its London based finance function.This is a hands-on leadership role within a complex, asset-backed environment and will suit candidates with direct exposure to property management, real estate portfolios or hotel operations only.Key ResponsibilitiesOwn all credit control-related month-end close activities across a multi-entity property/hotel portfolioReview and reconcile aged debtors across rent, service charge, licence fees, deposits and ancillary revenue streamsAnalyse delinquency trends and resolve complex or escalated debtor balancesEnsure accurate bad debt provisioning and support cash flow forecastingPrepare detailed monthly debt packs for investors and senior leadershipProvide clear commentary on arrears, churn, payment trends and asset-level exposurePartner with the CFO to monitor high-risk accounts and covenant-sensitive receivablesLine manages a Senior Credit Controller and 2-3 Credit ControllersSet objectives, monitor KPIs and drive accountabilityCoach and develop the team in managing complex, multi-site receivablesCandidate ProfileProven credit control leadership experience within property, real estate or hospitality environmentsExperience operating across multi-site portfolios with complex billing structuresStrong month-end and financial reporting knowledgeConfident interfacing with senior stakeholders with credibility and gravitasAdvanced Excel skills; ERP/CRM exposure advantageousTPBN1_UKTJ