Guest Experience Specialist

Kings Cross, London (N1C)£13.85 per hourFull-Time | Monday to Friday | 08:00 - 17:00About the Role We are looking for a proactive and customer-focused Experience Specialist to join a busy corporate office environment based in Kings Cross (N1C), London.This is a front-facing role where you'll help create an exceptional workplace experience for employees, visitors, and guests. You will be the go-to person for workplace support, ensuring the office runs smoothly while delivering outstanding customer service.Key Responsibilities Deliver exceptional customer service to employees, visitors, and guestsWelcome visitors and manage reception servicesCoordinate meeting rooms, bookings, and workplace logisticsManage shared inboxes and respond to workplace enquiriesSupport office facilities and day-to-day workplace operationsConduct regular workplace inspections and maintain high workplace standardsManage stationery orders and office suppliesSupport catering and workplace events when requiredLiaise with internal teams and external service providersEnsure health and safety procedures are followed and maintainedAssist with reporting and general administrationProvide local area information and support to employees and visitorsWhat We're Looking For Minimum 2 years' experience within a customer service, reception, hospitality, workplace experience, or facilities environmentExcellent communication and interpersonal skillsStrong organisational and problem-solving abilitiesPassion for delivering outstanding customer experiencesConfident using Microsoft Office and workplace systemsProfessional, approachable, and adaptableAbility to manage multiple priorities in a fast-paced environmentKnowledge of health and safety practices is desirableWhat's on Offer Competitive pay rate of £13.85 per hourMonday to Friday working patternNo weekendsProfessional and supportive working environmentOpportunities for career development and progressionModern office location in the heart of Kings Cross, LondonIf you're passionate about customer service and creating exceptional workplace experiences, we'd love to hear from you.Apply today as limited opportunities are available.TPBN1_UKTJ