Receptionist

Receptionist FTC | Edinburgh | Customer Service, Administration | Private Hospital | FTC Full-time 12 Months | Spire Murrayfield Hospital are currently looking to recruit an experienced Receptionist to join the team. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner. Duties and Responsibilities * Welcoming, registering, including the accurate collection of credit card details and patient information. * Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence. * Compliance with NHS forms and processes. * Processing in-patient/out-patient charges. * Cash handling strictly within the parameters of the 'Handling Cash Policy'. * Discharge of patients onto computer system ensuring accuracy of all information. * Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner. * Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis. Who we're looking for - A personable individual with the ability to work on own initiative as well as part of a team - Good basic PC skills, including Word, Excel and Outlook - Excellent customer service skills - High degree of accuracy in administration - Great communication skills at all levels - Experience in a customer service environment - Experience with information management systems - Switchboard experience Working Hours: Full-time 37.5 hours * 6-2 * 6:30-2:30 * 9:30-5:30 * 12:30-8:30 * 1 in 4 Saturday Contract Type: FTC 12 Months Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Free off-site parking for staff Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible. For us, it's more than just treating patients; it's about looking after people. About Us Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards