Technical Coordinator

Title: Technical Coordinator - DisrepairContract Type: PermanentSalary: From £34,381 (London weighted salary)Grade: 6Reporting Office: London, StratfordWorking Location: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) with Tuesday being in the officeClosing Date: 4 th August 2026 at 11pmInterview Dates: 13 th and 14 th August interviews will be held in person at West Ham Lane, StratfordBenefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many moreJoin our Disrepair Team at L&Q:We're looking for a highly organised and proactive Technical Coordinatorto join our collaborative disrepair team based in Stratford.This is an excellent opportunity for someone who enjoys working in a fast-paced environment, thrives on organisation and takes pride in delivering exceptional customer service. You'll play a vital role in coordinating disrepair cases, ensuring information is accurate, stakeholders are kept informed and repairs progress efficiently from start to finish.Working closely with surveyors, contractors, solicitors, residents and internal colleagues, you'll help ensure our disrepair service runs smoothly while making a real difference to our residents' experience.If you're an organised administrator who enjoys coordinating multiple priorities and building strong working relationships, we'd love to hear from you.Your impact in the role:To support the Trust objectives to manage disrepair cases with accuracy and clarity, through working closely with internal and external stakeholders and ensuring high levels of customer service are provided throughout .Support the existing Disrepair team through providing efficient administrative support on allocated disrepair cases. Ensuring that all case updates are recorded in a timely manner to the correct parties and on the relevant system, to allow for thorough tracking on cases.Working with the existing Disrepair team, to include regular department meetings and reviews as well as producing supporting documents and internal monitoring reports and chasing internal departments for information relating to Disrepair cases that will assist with Trust in defending disrepair claims.Work with the existing Disrepair team to manage disrepair cases effectively. This will include attending contractor meetings, raising work requests via arena and iBuy, monitoring progress on repairs and keeping the relevant parties, including residents and solicitors, updated.What you'll bring:Proven administrative experience , with the ability to manage multiple tasks accurately and efficiently.Ability to work well under pressure , maintaining a high standard of work while meeting competing deadlines.Proactive approach , demonstrating the ability to use initiative, identify solutions and work independently.E xcellent organisational skills , with the ability to prioritise workloads effectively and manage competing demands.Strong IT skills , including proficiency in Microsoft Word, Excel and Outlook, with the ability to learn new systems quickly.Desirable - Basic knowledge of the Disrepair Protocol and maintenance processes in the Social Housing environmentAbout L&Q:Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health, happiness and security. Our purpose is simple to provide social homes and landlord services that everyone can be proud of.250,000 people call our properties home, and were proud to serve diverse communities across London, the South East and North West of England.TPBN1_UKTJ