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Posted 25 July, 2026

Housing Support Officer

HAYS
New Town, ENG, GB Full Time

Job Description

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Your new company
\n An exciting opportunity has arisen for an experienced Housing Support Officer to join a busy housing team supporting vulnerable individuals and helping them to sustain successful tenancies.

Your new role
\n You will work closely with tenants and partner agencies to provide high-quality housing support, empowering service users to live independently and maintain stable accommodation. This is a varied role where no two days are the same.

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  • Provide person-centred housing support to tenants with a range of needs.
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  • Assist individuals in developing independent living skills and sustaining tenancies.
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  • Support service users with budgeting, benefit applications and accessing relevant services.
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  • Conduct regular visits, assessments and support reviews.
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  • Liaise with internal teams and external agencies, including health, social work and support providers.
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  • Maintain accurate case records and support plans.
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  • Identify and manage tenancy-related risks, making referrals where required.
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  • Promote positive outcomes and encourage service user engagement.
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What you'll need to succeed

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  • Previous experience with housing support, homelessness, supported housing or tenancy sustainment.
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  • Strong knowledge of housing legislation and support services.
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  • Experience working with vulnerable individuals and complex needs.
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  • Excellent communication and relationship-building skills.
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  • Ability to manage a caseload and prioritise competing demands.
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  • Confident working independently and as part of a team.
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  • PVG
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  • Full driving licence desirable.
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What you'll get in return
\n '05; Competitive hourly rate'05; Immediate start available
\n '05; Opportunity to make a genuine impact within the local community
\n '05; Valuable experience within a respected public sector organisation
\n '05; Potential contract extension

What you need to do now
\n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
\n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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