Contact Centre Claims Advisor

Michael Page have partnered with a reputable Non for Profit Organisation in York to recruit for Contact Centre Claims Advisors to start asap! This would be an exceptional opportunity to join a company which have an excellent name within their market provide the best training and development and to join a fun collaborative team! If you are passionate about helping and providing care to customers thrive in busy environments please apply! Client Details Michael Page have partnered with a reputable Non for Profit Organisation in York to recruit for Contact Centre Claims Advisors to start asap! This would be an exceptional opportunity to join a company which have an excellent name within their market provide the best training and development and to join a fun collaborative team! If you are passionate about helping and providing care to customers thrive in busy environments please apply! Description As a Contact Centre Claims Advisor you will be supporting existing members with a range of queries regarding their healthcare services ensuring each call is dealt with to the highest standard and resolved quickly and efficiently. You will be processing claims from start to finish alongside booking medical appointments and will be corresponding with customers mainly over the telephone and email. The position will be extremely fast paced whilst making sure each interaction with every customer has the best experience. Profile Previous customer service/contact centre experience desirable however the business can be open to healthcare backgrounds alongside retail and hospitality! Strong communication skills and an excellent telephone manner Able to work in a high volume fast paced setting Resilient and a positive can do attitude Passionate about helping and supporting customers An excellent team player Job Offer Salary of £26300+ reputable company within the non for profit sector+ central York+ full training provided+ excellent progression and development opportunities+ good benefits package+ free gym on site+ private medical insurance+ discounts of all the major retailors+ easily accessible location in York with free parking+ hybrid working+ superb offices and facilities+ Monday to Friday 9am-5pm+ lovely team and culture+ immediate interviews being held please apply now