Operations Manager (Technical)

Operations Manager - Technical / Hard Services (Birmingham) CBRE Global Workplace Solutions is seeking an experienced Operations Manager - Technical / Hard Services to lead FM service delivery across a key BT account in Birmingham. This is a senior leadership role responsible for overseeing Hard and Soft FM operations, ensuring technical excellence, statutory compliance, operational performance, and exceptional client service. You'll provide governance across M&E systems, critical infrastructure, asset management, and compliance while leading high-performing teams and specialist suppliers. We're looking for someone with: Strong Facilities Management leadership experience within a Hard Services environment Extensive knowledge of M&E systems, critical plant, and statutory compliance Experience managing multi-disciplinary teams and service partners A proven track record in operational excellence, risk management, and continuous improvement Outstanding stakeholder management and communication skills If you're a technical FM leader who thrives in a fast-paced environment and is passionate about delivering safe, compliant, and efficient services, we'd love to hear from you. Apply today to join a world-leading facilities management organisation