Housing Concierge

Housing ConciergeEarn £13.45 ph or Salary £26,300 pa [pro rata], sleep in payment and great benefits including Health Cash PlanPermanent, Part time (22.5 hpw), Working on a 2x week rolling rota.CramlingtonWe cant offer CoS for this roleHome, a place where you belongHere at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.Whats in it for you?34 days leave increasing to 39 (including bank hols and a me day)Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and moreMatching pension contribution (up to 7% and life insurance of 3x basic salary)Instant pay access with Stream800+ discounts on shops, holidays, days out, tech and moreWhat youll doWalk around the building checking CCTV, fire doors and communal areasGreeting customers and visitors, picking up repairs or cleaningThe first line of support for our customers when our wider team or their own support network isnt around to help!Monitor and respond to incidents calmly, quickly and fairlyWork with colleagues and partners to manage anti-social behaviourWhy join usThis is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs Great Places to Work!You haveCalm under pressure with great communication skillsPassion and experience in supporting others, either personally or professionallyGood judgement and clear communicationYou recognise when things are about to go wrong and are confident intervening in a sensitive way.To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!Stronger togetherWe do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.The practical bits3 days one week and 2x days the following, you will work one weekend out of the two weeks.Although youll lone work, we do get together regularly [in the daytime] for training and team meetingsAble to use technology to monitor CCTV, update records and communicate with colleaguesYoull need an Enhanced DBS check done (we pay for it)Find out moreClick APPLY NOW to see ourHousing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out.For reasonable adjustments emailTPBN1_UKTJ