Restaurant Manager - The Lobby

Job description:

The Peninsula London is seeking to hire a talented Restaurant Manager for The Lobby Restaurant who has exceptional experience in overseeing our all day dining operations whilst being an integral part of our guest-focused service.

The Peninsula Hotels are renowned for the Lobby experience, with live music, a luxurious setting, and food and beverage service at the highest level; which, our guests have become accustomed to and that is synonymous with our brand

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• An exceptional opportunity to join our high-profile flagship hotel in London.
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• The Peninsula Hotels espouses luxury service, dedication to our guests and commitment to our employees.
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• Join our award-winning group, working alongside a highly experienced team.
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Key accountabilities

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• Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles. Looks for improvement for better service standards with a general theme of anticipating the guests' needs.
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• Manages the day to day operations ensuring the highest levels of guest satisfaction.
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• Ensures successful and profitable leadership of the outlet.
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• Hires, develops, motivates, supervises, and performance manages department colleagues in maintaining a culture in compliance with mission, vision, values and cores principles HSH.
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General requirements

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• Minimum 3-year experience in a similar role within a Luxury Hotel environment with similar standards and expectations.
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• Is a natural organiser, highly detailed and able to engage with guests.
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• Strong people leader having prior experience managing a team.
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• Excellent time management, communication and organisational skills, highly adaptable, naturally positive.
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• Fluent English communication proficiency. Expertise in a second language would be desirable.
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We are delighted to receive your CV and will liaise with suitable candidates directly.