Personal Injury Solicitor

Personal Injury File Handler – Leeds

A leading national law firm is seeking an experienced Personal Injury File Handler to join its established team in Leeds. This is an excellent opportunity for a skilled legal professional with experience handling non-litigated personal injury claims to join a forward-thinking practice that values quality, efficiency and client service.

The successful candidate will manage a caseload of non-litigated personal injury claims valued up to £100,000, progressing each case efficiently from initial instruction through to settlement. The role requires sound legal judgement, a strong understanding of procedural rules and a commitment to achieving timely and cost-effective outcomes for clients and stakeholders.

Key Responsibilities:

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• Manage a caseload of non-litigated personal injury claims valued up to £100,000 efficiently and profitably
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• Meet performance targets relating to settlements and fee recovery
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• Deliver outstanding client care and achieve excellent client satisfaction ratings
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• Handle Fixed Fee and Portal RTA claims, including untraced and uninsured MIB matters, maximising damages by pursuing all appropriate heads of loss
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• Obtain and review medical and non-medical evidence in line with track requirements and recoverability
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• Use the PI Calculator and other tools to support case progression
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• Advise clients on risk areas, including fundamental dishonesty and ensure evidence is properly cross-referenced for accuracy
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• Liaise with clients, insurers, litigation friends, attorneys or Deputies to obtain timely instructions
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• Comply with professional conduct rules, internal policies and procedures
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• Keep clients regularly informed throughout the claims process, using both technology and personal engagement
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• Build positive working relationships with defendant Solicitors and Insurers to promote effective collaboration
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• Verify the authenticity and validity of claims and continually assess prospects of success
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• Manage costs effectively to minimise write-offs and ensure profitability
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• Instruct only approved experts and counsel and obtain all relevant documentation to advance claims
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• Negotiate liability and quantum offers efficiently, prioritising telephone discussions where appropriate
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• Organise and prioritise daily tasks, post and emails to ensure timely handling of all matters
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Experience and Knowledge:

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• Proven experience managing your own claimant caseload of non-litigated personal injury claims, ideally within RTA Portals and the former Multi Track (now Intermediate Track)
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• Experience handling EL, PL or OL cases would be an advantage
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• Track record of meeting fee or settlement targets
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• Knowledge of the Civil Procedure Rules and relevant case law, with the ability to progress claims efficiently in line with procedural requirements
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• Excellent written and verbal communication skills, with the ability to provide clear and concise advice
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• Strong client care and relationship-building skills
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• Ability to liaise effectively with third parties, including insurers, experts and counsel
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• Proficient in case management systems (such as VF) and Microsoft Office
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• Highly organised, with good time management skills and a proactive approach to resolving issues
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• A willingness to support and mentor colleagues where needed
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This firm promotes an inclusive and supportive working environment where diversity is valued and equal opportunities are at the heart of its culture.

Benefits include:

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• 25 days' holiday plus bank holidays
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• Hybrid working options
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• Holiday buy and sell scheme
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• Two volunteering days per year
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• Matched charity fundraising up to £250
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• Medicash cash plan – reclaim dental, physio and optical costs
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• Access to digital physiotherapy, wellbeing tools and health screenings via the Medicash app
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• Discounts and cashback on travel and shopping
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• Life assurance (4x salary)
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• Pension scheme
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• Active wellbeing support network
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• Ongoing training and professional development opportunities
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• Funded social events
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• Dress for your day policy
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This is a fantastic opportunity for a Personal Injury File Handler looking to join a respected national practice offering long-term development, a collaborative working culture and a varied, high-quality caseload.

For more information or a confidential discussion about this role, please contact Rachael Atherton at G2 Legal Recruitment.

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