After-Sales Customer Advisor

A national business based within Tamworth ( car needed as on the outskirts) are seeking to recruit an experienced customer advisor expert with senior administrative skills to work in a well established team.\n
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\nThe role is varied and fast paced and requires candidates to demonstrate high levels of accuracy coupled with strong organisational skills \n
\n Role:-\n
\n To ensure you provide a high level of ongoing internal support/ communication to all allocated sectors\n
\n Key focus on customer service and proactively managing all aspects of administration & reporting\n
\n Manage customer satisfaction & risk to business by handling complaints / discrepancies, non-conformance & error reporting\n
\n Authorise process for returns/ credits\n
\n Maintaining and developing relationships with customers\n
\n Project based activities \n
\n To be a success we are looking for following:-\n
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\n An energetic and enthusiastic candidate who prides themselves on professional customer service, strong attention to detail ,able to work under pressure at times in a dynamic and demanding environment. \n
\n IT literate , methodical approach to work \n
\n able to work in a team and on your own initiative, \n
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\nFree Parking with excellent office facilites \n
\nIn addition to the basic of £27,930 you will also be able to earn 4.2k in bonus.