Air import clerk 4 on 4 off days

Are you an experienced Air Import Clerk looking for your next opportunity with a well-established freight forwarding company? Our client is seeking a proactive and organised individual to join their busy operations team, managing air import shipments from start to finish.

This is an excellent opportunity for someone with a strong background in airfreight imports who enjoys working in a fast-paced environment and delivering exceptional customer service.

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• Manage air import shipments from start to finish, ensuring all operational and customs requirements are met.
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• Monitor ETAs and proactively track incoming shipments.
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• Book shipments from pre-alerts, working closely with the customer service team.
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• Complete pre-lodgements and T1 documentation.
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• Create and maintain ETSF records.
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• Handle a portfolio of key customer accounts, providing a high level of service.
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• Complete customs entries accurately and in line with current regulations.
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• Prepare customer quotations.
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• Arrange collections and deliveries with transport providers.
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• Liaise with airlines, customers, hauliers and internal departments to ensure the smooth movement of freight.
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• Previous experience in air import freight forwarding, managing shipments from start to finish.
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• Experience using ASM GEMS is highly desirable.
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• Strong knowledge of customs procedures, including customs entries, T1s and pre-lodgements.
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• Excellent organisational skills with the ability to prioritise a busy workload.
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• Strong communication skills and the ability to build lasting customer relationships.
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• A proactive approach with excellent attention to detail.
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