Specialist Field Engineer
Job Description
Specialist Field Engineer – EPoS & IT Field Services
\nField-Based Role UK Travel Required
\n\nTake your engineering career to the next level
\nIf you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role.
\n\nAt Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK’s most recognised brands.
\nWhy this role stands out
\nThis role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies.
\nYou will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence.
\n\nYour impact
\nAs a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments.
\nWhat you will be doing
\n- \n
- Handling escalated technical calls and complex fault scenarios \n
- Installing and configuring EPoS, IT hardware, networking, and WiFi solutions \n
- Performing site surveys for installations and upgrades \n
- Carrying out planned maintenance and proactive service visits \n
- Diagnosing faults to component level or replacing full units where required \n
- Supporting project work independently or within a team \n
- Coaching and mentoring other engineers \n
- Working closely with planning and project teams \n
What we are looking for
\n- \n
- Experience as a field-based EPoS or IT Engineer \n
- Knowledge of hardware, peripherals, and IP networking \n
- Experience in installations and break-fix environments \n
- Strong troubleshooting and problem-solving skills \n
- Clear communication skills \n
- A proactive and adaptable approach with strong organisational skills \n
What you can expect
\n- \n
- A varied role with ownership and autonomy \n
- Opportunities to develop skills across new technologies \n
- A step up into a more senior, solutions-focused role \n
- Ongoing training and exposure to new systems \n
- A supportive environment where your expertise is valued \n
Things to know
\nThis is a field-based role with extensive travel
\nOut of hours work, overnight stays, and night work may be required
\nA full UK driving licence is essential
\n\nIf you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.
