Housing Officer

Care First Recruitment Ltd is currently recruiting experienced Housing Officers to work across a number of London Boroughs.Location: Various London BoroughsJob Type: Temporary & Ongoing OpportunitiesSalary: Competitive (DOE)About the Role This is an exciting opportunity to join established Housing Management teams, delivering high-quality tenancy and estate management services that support residents and create safe, sustainable communities.You will be responsible for managing your own portfolio of properties, building positive relationships with tenants, ensuring tenancy compliance, resolving housing issues and delivering excellent customer service.Key Responsibilities Manage the day-to-day tenancy and estate management of a designated patch.Build and maintain positive relationships with tenants, leaseholders and residents.Conduct tenancy sign-ups and ensure new tenants understand their tenancy rights and responsibilities.Manage the rehousing process in partnership with Property Services and Void Teams.Carry out tenancy verification checks and investigate unlawful occupation or tenancy fraud.Conduct regular estate and property inspections to maintain high neighbourhood standards.Manage rent accounts, arrears and tenancy breaches.Investigate and resolve anti-social behaviour (ASB) cases.Attend tenant and resident meetings and encourage community engagement.Allocate vacant properties in accordance with housing policies.Provide housing advice and signpost residents to welfare benefits and support services.Prepare reports, maintain accurate records and manage correspondence.Liaise with internal departments and external agencies to deliver effective housing services.Essential Requirements Minimum 1 year's experience working as a Housing Officer within a social housing environment.Strong knowledge of:Housing legislationTenancy managementEstate managementAnti-social behaviour proceduresHousing policies and best practice? Experience using housing management systems and maintaining accurate records.? Excellent communication, negotiation and customer service skills.? Ability to manage a varied caseload and work under pressure.? Strong report writing and case management skills.? Confident working independently while contributing positively to a team.Desirable CIH Housing Qualification (or equivalent)Local Authority or Housing Association experienceExperience managing complex tenancy casesWhat We're Looking For We're looking for someone who is:Highly organised and proactiveCustomer focusedProfessional and approachableResilient and able to manage challenging situationsFlexible with excellent problem-solving skillsPassionate about delivering outstanding housing servicesWhy Join Through Care First Recruitment Ltd? Opportunities across multiple London BoroughsCompetitive rates of payWeekly PAYE payrollDedicated recruitment consultantOngoing temporary and contract opportunitiesChance to gain experience with leading Local AuthoritiesApply Today If you have at least 12 months' experience as a Housing Officer and are looking for your next opportunity within Local Government, we'd love to hear from you.TPBN1_UKTJ