Director of Carrier Managed Service Portfolio and Offer Development - EMEA

\n Director of Carrier Managed Service Portfolio and Offer Development – EMEA\n

As the global leader in high-speed connectivity, Ciena is committed to a people‑first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well‑being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How you will make an impact:\n

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• Lead the development, evolution, and execution of the managed services portfolio strategy for telecommunications service providers, carriers, and network operators globally.
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• Refresh the service catalogue and introduce managed service offerings aligned to partner and provider outcomes.
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• Coordinate cross‑functional engagement across Account Management, Product Line Management, Partner Programs, Regional Leaders, and CMS Business Development Consultants.
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• Cultivate relationships with service providers and operators in alignment with business growth strategies.
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• Drive thought leadership initiatives that influence stakeholders and support business growth.
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• Direct sales enablement strategy development and resource prioritization across partner programs and regional teams.
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• Communicate performance metrics to leadership to support sales acceleration within the Ciena Partner Network ecosystem.
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The must haves:\n

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• 10+ years of experience in telecom sales, business development, product management, or channel management.
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• Experience with direct and indirect sales strategy, channel programs, and partner ecosystems.
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• Application of business development, consultative sales, and partner management practices.
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• Application of telecommunications technologies including optical transport, Carrier Ethernet, IP, and wave services.
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• Demonstrated ability to grow service provider business relationships and maintain long‑term partner engagement.
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• Application of commercial and financial analysis to business growth strategies.
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• Experience working within global cross‑functional matrix environments.
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• Application of telecommunications managed services, product lifecycle management, and market opportunity assessment.
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Nice to haves:\n

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• Application of commercial planning that connects service launches, pipeline development, and partner performance to program strategy.
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• Knowledge of global business practices, cultural considerations, and market dynamics across multiple regions.
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• Demonstrated experience leading, mentoring, and contributing within global teams.
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• Application of product management disciplines including roadmap development, lifecycle governance, and continuous improvement.
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• Experience managing multiple initiatives through structured project management practices.
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• Experience presenting business information and recommendations to executive stakeholders.
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Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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