Customer Support Representative

Are you looking for a part-time customer service role with an immediate start? We are working with a well-established business in Coventry that is looking for a friendly and organized Customer Service Representative to join their team on a temporary basis. This is a great opportunity for someone who enjoys helping customers, has strong administration skills, and thrives in a busy office environment.Customer Service RepresentativeTemporarySalary dependent on experienceWorking hours – Monday to Friday, 9:00am – 2:00pmCoventryCustomer Service RepresentativeJob Description\n

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• Handle customer enquiries via telephone and email, providing a professional and friendly service.
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• Process customer orders, update records, and maintain accurate information on internal systems.
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• Respond to customer queries, resolving issues efficiently or escalating where required.
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• Liaise with internal departments to ensure customer requests are dealt with promptly.
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• Maintain customer accounts and ensure all documentation is completed accurately.
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• Support the wider team with general administrative duties as required.
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Customer Service RepresentativeEssential Experience/Skills/Qualifications\n

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• Previous experience in an office-based customer service position.
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• Previous experience working within a manufacturing or engineering setting would be desirable.
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• Must be available immediately.
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• Excellent communication skills, and phone etiquette.
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• Strong organizational skills with the ability to prioritize a busy workload.
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• Good IT skills, including experience using Microsoft Office and internal computer systems.
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If you feel you're a good fit for this position, please click 'Apply'.