Logistics Operations Manager

Logistics Operations Manager | Near Thetford, Norfolk | Full Time | Monday – Friday, 8:00 am – 5:00 pm | £45,000 – £50,000 per annumOur client has an extensive network of over 40 offices and depots across the UK, Ireland, and mainland Europe, standing as a forefront market leader in the manufacturing, supply, and installation of various temporary solutions such as fencing, hoarding, barriers, traffic management, ground protection, and builders' plant.The RoleWe are seeking an experienced and proactive Operations Manager to oversee transport, logistics activities, and global depot operations. The role is responsible for ensuring efficient planning, cost-effective routing, compliance, fleet utilisation, and smooth day-to-day operations, including de-vanning, backloading, and depot planning.You will lead the transport team, optimise operational performance, and ensure high standards of safety, service, and efficiency. A Transport Manager International CPC is required.Key responsibilities:Transport Operations & PlanningPlan and manage daily transport operations, ensuring efficient routing, optimal scheduling, and timely deliveriesOversee de-vanning, backloading, and utilisation of fleet capacity, including work outside normal hours where requiredBuild and develop customer backhaul opportunities across UK and European routesEnsure delivery plans align with budget, service levels, and operational targetsTeam LeadershipLead, motivate, and develop drivers, planners, and operativesOversee recruitment, training, performance, and driver debrief processesMaintain clear communication across transport, warehouse, and customer teamsCompliance & SafetyEnsure full compliance with transport legislation, including driver hours, vehicle standards, and GDPRManage driver and vehicle compliance, conducting regular audits and safety checksImplement and maintain robust health & safety proceduresFleet & Cost ManagementOversee fleet maintenance, fuel management, and vehicle condition standardsMaximise vehicle utilisation through effective planning, continuous improvement, and cost-saving initiativesManage subcontractor performance, costs, KPIs, and service levelsManage stock levelsCustomer Service & ReportingBuild strong working relationships with internal stakeholders and external customersResolve service issues promptly and ensure high customer satisfactionProduce operational reports, KPI analysis, and budget updates (weekly/monthly)Systems & InnovationLead the use of transport management systems (TMS), telematics, and IT tools to improve planning accuracyIdentify and implement improvements through data, technology, and industry best practicesRequirementsEssentialMinimum 3 years' experience in transport/logistics management, including supervisory responsibilityStrong knowledge of transport legislation, driver hours, working time regulations, and road transport complianceProficient in transport management software and Microsoft OfficeStrong leadership, planning, and analytical skillsThey must hold a valid Transport Managers CPC as they will be required to go on the operator's licenceHold a Valid FLT Licence or proof of prior trainingHold a Driving licenceDesirableExperience in the Hire industry would be advantageousWhat's In It For You32 days annual leave per annum including all statutory Bank HolidaysFree parkingOn-site parkingCompany pension schemeWhat's next? It's easy! Click “APPLY” now! We can't wait to hear from you!Your data will be handled in line with GDPRTPBN1_UKTJ