IT Support Specialist - MAC whizzes needed

IT Support Specialist – ContractASAP start OngoingBased near London Bridge On-site 5 days per week£300 - £350/day 9am – 5pmThis client requires candidates who are confident with Mac computers and using Okta An exciting opportunity to join a fast-growing, innovative tech company. You’ll be at the heart of their London office, providing hands-on IT support and ensuring employees can work seamlessly every day. This role is ideal for a proactive, personable IT professional who thrives in a fast-paced environment and enjoys solving technical challenges across hardware, software, networking, and collaboration tools.WHAT YOU’LL DO:\n

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• Provide high-touch IT support to employees, troubleshooting hardware, software, networking, and A/V issues
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• Install, configure, and maintain laptops, peripherals, and collaboration tools
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• Manage SaaS access requests and administer core platforms, including SSO, device management, and enterprise applications
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• Document IT policies, troubleshooting guides, and user instructions to enhance self-service support
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• Identify recurring issues and recommend process or automation improvements
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• Contribute to IT projects from research through implementation
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• Build trust with senior and non-technical stakeholders by simplifying complex IT concepts
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WHO YOU ARE:\n

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• 1–2 years of IT experience in a customer-facing support role
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• Skilled in supporting both macOS and Windows
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• Experienced with Okta and/or other enterprise SaaS tools and systems (e.g., SSO, device management, collaboration platforms)
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• Strong understanding of networking fundamentals (WiFi, LAN, WAN, DHCP, DNS)
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• Analytical, resourceful, and solution-oriented with excellent troubleshooting skills
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• Personable, patient, and confident in helping non-technical colleagues
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• Able to manage multiple priorities and conversations simultaneously
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• Proactive, self-motivated, and comfortable taking ownership of issues
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If you’re looking for a fast-paced, hands-on IT role where you can make a real impact and work with cutting-edge technology, please do apply.REF: AA123156Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.\n