2nd Line Engineer - 6-month contract

Our client, a leading MSP is seeking a 2nd Line Engineer to join them on a full-time, contract basis for an initial period of 6 months.

Due to an exciting period of growth our client is looking to expand their team of Engineers, and are looking for a 2nd Line Engineer to join them, where you will be responsible for providing a high level of technical support to a broad range of clients, working on daily tickets whilst working with the wider team of Engineers, working on both day-to-day support tasks and project work.

Due to the location of the office candidates are required to have access to their own vehicle.

Key Responsibilities:

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• Resolve daily tickets from clients, supporting on software troubleshooting as well as installs and updates, as well as hardware faults
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• Attend client sites when required to fix onsite faults and hardware issues
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• Provide a high level of technical support to clients as well as maintaining a high level of customer service at all times
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• Work on a mixture of dayto-day support and project work
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• Act as the goto for any questions or queries from other Engineers
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Key Experience:

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• A minimum of 3 years’ experience in a similar IT-related role
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• MSP experience is advantageous, although not essential
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• Used to providing a high level of technical support to a range of clients
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• Windows Server 2012 – 2022
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• Windows Desktop 7/11
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• Office 365 knowledge
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• Networking ability – DNS / Routing / Switching
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• VMware
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• Azure
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• Active Directory
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This is an excellent opportunity for a 2nd Line Engineer to join a thriving business who are leaders within their field, where you will given an excellent platform to learn, develop and progress your skills in a supportive environment, whilst working on a variety of day-to-day support tasks and project work with a varied client-base.

CVs are being reviewed, so please apply now for immediate consideration.