Outbound Sales Advisor

Perks and Practicalities:31 days Annual Leave (incl public holidays)Pension SchemeEmployee Assistance ProgrammeHealth Cash Back Plan (on successful completion of probation)Cost Price TutoringCasual Dress CodeProgression OpportunitiesFun and Friendly AtmosphereWe are looking for an energetic, resilient and commercially driven Outbound Sales Advisor to join our growing Sales Team.This is a true sales role focused on speaking with prospective parents and adult learners, understanding their educational needs and converting enquiries into enrolments. The successful candidate will be comfortable working in a fast-paced environment, handling objections confidently and working towards individual and team targets.This role will suit someone with previous telesales, outbound sales or contact centre sales experience who enjoys building relationships, creating urgency and delivering results.Key ResponsibilitiesContact prospective parents and adult learners to discuss educational support optionsManage inbound and outbound sales activity across multiple lead channelsBuild rapport quickly and confidently handle objectionsConvert enquiries into consultations and enrolmentsMaintain accurate records within the CRM systemConsistently achieving or exceeding sales targetsMaintaining strong activity and productivity levelsDelivering excellent customer experience while remaining commercially focusedTaking ownership of individual performance and developmentPositively contributing to a high-performance sales cultureFollow up consistently with prospective clients to maximise conversion opportunitiesWork towards individual and team KPIs including enrolments, conversion rates, talk time and activity metricsMaintain high levels of professionalism and customer experience throughout the sales journeySupport wider team objectives and contribute positively to sales culture and team performanceIdentify opportunities to improve sales processes and client engagementEssentialPrevious experience within a sales-focused roleConfident communicator with strong telephone mannerComfortable working towards targets and KPIsResilient, motivated and commercially focusedStrong objection handling and closing skillsGood organisational and follow-up skillsAbility to work in a fast-paced environmentPositive attitude and willingness to contribute to team cultureDesirableExperience within education, training or service-led sales environments1 year contact centre or outbound dialler experienceCRM experiencePerformance MeasuresEnrolments achievedConversion ratesCall volumesTalk timeFollow-up activityQuality of customer interactionsContribution to team performance and cultureFull time (on site) role, 37.5 hours per week worked over 5 daySafeguarding StatementWe are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment. Our recruitment process follows safer recruitment practices and includes appropriate pre-employment checks, which may include obtaining references, verifying qualifications and identity, conducting a Disclosure and Barring Service (DBS) check where applicable, and assessing candidates' suitability to work with vulnerable groups. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.Please only proceed with your application if you agree to us performing these checks.TPBN1_UKTJ