Marine Customer Services Manager

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Marine Customer Services Manager

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South Shields

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Permanent, 35 hours per week

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We’re Hiring!

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We are seeking a Marine Customer Service Manager to lead the Marine School’s administration and customer service function at Tyne Coast College.

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Key Responsibilities:

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• To oversee and manage the Marine School customer service area and staff to ensure the highest standard of customer service is maintained at all times
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• Ensuring internal processes for the admission and enrolment of overseas students are updated in accordance with UKVI requirements
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• To motivate and develop designated staff to meet key performance targets for their designated areas of responsibility
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What we're looking for:

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• Demonstrable experience of effective team management
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• A team player with a positive working attitude
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• Experience of working in a customer facing role
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Why join us?

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• Work in a unique marine environment within a supportive team
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• 36 days annual leave (inclusive of Bank Holidays) building to a maximum of 41 days after 5 years’ service
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• Free on-site parking
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• On site- catering facilities
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• Local Government Pension Scheme
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• Learning & Development opportunities
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Closing date: Monday 3rd August

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