Account Manager

Job Title: Account ManagerSalary: Up to £45,000 base + Bonus + BenefitsLocation: Midlands or North of EnglandWork Type: PermanentRoleWeDo is partnering with an established UK technology services business to recruit an experienced Account Manager.The organisation supports customers across Microsoft Cloud, Managed Services and Professional Services and has built a strong reputation for long-term customer partnerships and service delivery.You will take ownership of an existing customer portfolio, focusing on retention, relationship development and commercial growth through cross-sell and up-sell opportunities.This role requires previous experience working within the IT channel. Candidates without channel experience will not be considered.Responsibilities\n

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• Manage and develop a portfolio of existing customer accounts
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• Build trusted relationships with key customer stakeholders
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• Drive retention and long-term customer satisfaction
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• Identify and convert cross-sell and up-sell opportunities
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• Conduct regular account reviews and develop account growth plans
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• Work closely with technical, sales and delivery teams
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• Maintain accurate pipeline, forecasting and account information within CRM
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• Ensure customers receive a consistent and commercially valuable service
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Required Skills\n

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• Previous experience working within the IT channel is essential
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• Applications without channel experience will not be considered
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• Proven experience in Account Management, Customer Success or Client Management
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• Strong track record of customer retention, cross-selling and up-selling
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• Experience selling or managing IT services, managed services, cloud solutions or Microsoft technologies
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• Strong commercial awareness and stakeholder management skills
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• Excellent communication and relationship-building ability
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• Experience working with vendors, partners, distributors, resellers or MSPs
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• Full UK driving licence
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Why Should I Apply?This is an opportunity to join an established technology business that is continuing to grow its customer base and services portfolio.You will inherit existing relationships rather than joining a purely new business environment, giving you the opportunity to build meaningful customer partnerships and generate growth through a consultative approach.The business offers long-term career development, strong internal support and exposure to a broad range of cloud, managed and professional services solutions.Interested?Apply for the role today or send your CV to