Claims Administrator

We are seeking a dedicated and detail-oriented Claims Assistant Administrator to join our clients dynamic and inclusive team. This role is ideal for someone with strong computer skills and a passion for organisation who is looking to support the claims process in an efficient and professional manner.

Responsibilities

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• Provide administrative support to the claims team to ensure smooth operations and timely processing of claims.
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• Manage and update claims-related documents, spreadsheets, and correspondence using Excel and Word.
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• Accurately input and maintain data across various systems, ensuring data integrity and compliance with company policies.
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• Respond to claims inquiries via phone or email, delivering excellent customer service and clear communication.
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• Assist in preparing reports, summaries, and documentation for claims processing and audits.
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• Ensure all claims documentation is filed, organised, and readily accessible for team members.
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• Use Excel to maintain claims logs, analyse data, and generate reports as needed.
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• Maintain an orderly filing system (both digital and physical as required) for easy access to claims documentation.
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• Provide general administrative support, such as data entry, scheduling, and record-keeping.
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Experience Required

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• Proficiency in Microsoft Excel and Word with the ability to create, edit, and manage spreadsheets and documents.
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• Confident and efficient computer skills with the ability to quickly learn new software or systems.
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• Exceptional organizational skills and attention to detail to manage multiple tasks and responsibilities.
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• Strong problem-solving abilities and the capacity to work under deadlines in a fast-paced environment.
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• Excellent written and verbal communication skills to engage with internal teams and external stakeholders.
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• Previous experience in administration or support roles, particularly within insurance, claims, or related industries, is an advantage.
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• A positive, proactive attitude with a willingness to learn and support the team.
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