Telecoms Installation Engineer
Job Description
We're working with an award-winning, rapidly growing telecoms provider that delivers cloud communications, networking and connectivity solutions to businesses across the UK. Due to continued growth, they're looking to add a Telecoms Installation Engineer to their technical team.
\nThis is an excellent opportunity to work with modern technologies including hosted telephony, WiFi, networking and structured cabling, while joining a company that genuinely invests in its people.
The Role\nYou'll be responsible for delivering high-quality installations and technical support for business customers across a range of cloud communications and network infrastructure projects.
\nResponsibilities include:
\n- \n
- Installing CAT5e/CAT6 structured cabling \n
- Installing and configuring hosted/VoIP telephone systems \n
- Deploying WiFi access points and wireless networks \n
- Installing and configuring managed switches and routers \n
- Fault finding and troubleshooting telecoms and network issues \n
- Providing occasional remote technical support and service desk cover \n
- Completing installation documentation and updating CRM/ticketing systems \n
- Delivering an excellent customer experience throughout each project \n
We're keen to speak with engineers who have experience in several of the following:
\n- \n
- Hosted or cloud telephone system installation and maintenance \n
- Structured data cabling (CAT5e/CAT6) \n
- WiFi installations \n
- Network and router configuration \n
- Managed switches \n
- Technical support/service desk experience \n
- Strong fault-finding and troubleshooting skills \n
- Excellent customer-facing communication skills \n
- Ability to work independently in a field-based role \n
- Full UK driving licence \n
- \n
- Fully maintained company van \n
- Fuel card \n
- Company-paid insurance, tax and servicing \n
- Paid overtime \n
- Optional weekend overtime available \n
- Company laptop, tools and equipment provided \n
- Company mobile SIM after probation \n
- Home broadband paid after probation \n
- 25 days annual leave plus bank holidays \n
- Company pension \n
- Life insurance \n
- Regular salary reviews \n
- Company events and incentives \n
- Genuine opportunities for career progression \n
- Monday-Friday working \n
The role is primarily field-based, however you'll be expected to attend the company's Southampton office regularly. Applicants should therefore be based within reasonable commuting distance of Southampton.
