Senior Account Strategist, Client Growth
Job Description
Location: Minneapolis, MN 55401
Work Type: Hybrid (Tuesdays & Thursdays in-office)
Salary: $75,000 - $85,000 Base + 2% Commission (OTE approximately $100,000 annually)
Job Type: Full-time
Department: Account Strategy | Reports To: CEO | Type: Full-Time
About the RoleWe are looking for an Account Strategist who can operate as a trusted advisor, client thought partner, and commercial leader within our account team. This role owns a portfolio of client relationships and is accountable for retention, account health, and thoughtful revenue growth.
The right person brings a strong mix of digital marketing fluency, business acumen, curiosity, and competitive drive. They do not wait for clients to ask what is next-they identify opportunities, challenge assumptions, shape recommendations, and help turn smart ideas into scoped, paid work. This is not pressure-based sales. It is proactive client leadership.
What You'll OwnThis role is accountable for turning client trust into strategic momentum. You will be expected to understand each client's business, anticipate needs, identify growth opportunities, and help bring the right recommendations forward at the right time.
Revenue & GrowthManage and grow a portfolio of client accounts, with mature portfolio responsibility expected to reach $750K+ in annual billable revenue.
Support portfolio-level revenue growth through renewals, strategic expansion opportunities, pilots, retainers, SOWs, and change orders.
Identify, initiate, and advance expansion opportunities-growth conversations should be strategist-led, not only client-initiated.
Maintain an active pipeline of strategic recommendations and qualified account opportunities across your portfolio.
Protect scope and profitability by identifying when new requests require revised priorities, additional budget, or a new SOW.
Partner with leadership and delivery teams to turn client needs into clear recommendations, next steps, and paid work.
Retain 85-100% of your client portfolio year-over-year.
Maintain a monthly account health score of 90%+ across satisfaction and communication dimensions.
Build retention through trusted advisory relationships and proactive strategy-not accommodation or avoidance.
Develop and maintain a current strategic roadmap or account plan for every client in your portfolio.
Use curiosity and business context to uncover the deeper problem behind the request.
Help clients make better decisions by connecting digital marketing recommendations to business priorities.
Bring ideas, trends, insights, and recommendations to clients before they ask-anticipating needs rather than reacting to them.
Lead strategic conversations around opportunity, scope, budget, and performance with empathy and confidence.
Achieve meaningful client adoption of your strategic recommendations.
Partner closely with Client Experience Managers (CEMs) to ensure seamless project execution.
Deliver complete, high-quality briefs, SOWs, and kickoff preparation.
Contribute to team knowledge by sharing new marketing trends and insights monthly.
Performance is evaluated across three dimensions:
Outcomes (Monthly)
Revenue targets achieved.
Strong client retention.
High account health scores.
Strategic Behaviors (Monthly & Quarterly)
Growth conversations initiated.
Strategic roadmaps maintained.
Scope protected.
Proactive recommendations delivered.
Relationship Depth (Quarterly & Biannually)
Clients involve you in larger business decisions.
Clients view you as a trusted advisor who challenges and leads them.
A competitive, proactive account leader who wants to grow meaningful client relationships.
A curious thinker who asks insightful questions and understands the "why" behind the work.
A credible client advisor with strong digital marketing knowledge and business acumen.
Entrepreneurial, self-driven, and comfortable creating momentum without constant direction.
Resilient and confident handling objections while keeping conversations productive.
Commercially minded with an understanding of how marketing impacts business growth, revenue, and retention.
Equally effective at relationship building and driving accountability.
Someone who views growth conversations as strategic client service rather than sales pressure.
Collaborative internally and credible with clients.
This is not a passive account management, project coordination, or relationship-maintenance role.
You will not be expected to use pressure-based sales tactics. However, you will be expected to identify client needs, challenge assumptions, recommend strategic solutions, and help convert opportunities into paid work.
This role is for someone who wants to lead clients, not simply respond to them.
Qualifications4+ years of experience in account strategy, client growth, account management, client success, or consultative B2B sales, preferably within marketing services, agencies, consulting, MarTech, SaaS, or B2B environments.
Proven track record of growing and retaining client accounts.
Experience leading revenue-generating conversations with senior stakeholders.
Strong business acumen and ability to connect marketing initiatives to client goals, revenue, retention, and growth.
Excellent written and verbal communication skills.
Familiarity with CRM tools (Pipedrive experience is a plus).
Strong understanding of digital marketing disciplines and how they work together.
Base Salary: $75,000-$85,000
Commission: 2% commission plan, with expected on-target earnings (OTE) of approximately $100,000 annually.
Work Schedule: Hybrid role, with team members generally working in the Minneapolis office on Tuesdays and Thursdays.
Performance-based compensation is tied to portfolio revenue growth, client retention, and account health outcomes. Additional compensation details will be discussed during the interview process.
We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.
Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.
We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.
We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.
Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.
As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
