Senior Platform Product Manager
Job Description
Group Product Manager
Our Client is seeking a Group Product Manager to lead the consumer product experience across the full traveler journey including acquisition, discovery, booking, loyalty, retention, and post booking engagement. This leadership role will drive product strategy, funnel optimization, traveler engagement, and long term customer value across web and mobile consumer platforms. The ideal candidate brings deep experience in B2C product management, conversion optimization, experimentation, and customer lifecycle management within fast paced, high growth environments. This role requires a highly analytical and customer obsessed leader who can balance strategic vision with hands on execution while managing and mentoring Product Managers across multiple product areas.
Responsibilities
Acquisition and Conversion Optimization
Drive top of funnel growth and conversion across web and mobile consumer experiences
Optimize landing pages, onboarding flows, and traveler acquisition funnels
Improve traveler intent capture and conversion efficiency across multiple channels
Lead experimentation initiatives focused on conversion rate optimization and funnel performance
SEO, Content, and Discovery Experiences
Lead SEO driven product initiatives across destination pages, content experiences, and discovery features
Improve organic acquisition through scalable content and programmatic SEO strategies
Partner with marketing and content teams to drive traveler engagement and discovery
Search Through Checkout Experience
Own core booking funnel experiences including search, product detail pages, pricing transparency, recommendations, and checkout flows
Improve merchandising, filtering, ranking, and booking confidence throughout the traveler journey
Drive UX enhancements and experimentation initiatives focused on conversion optimization
Promotions, Loyalty, and Memberships
Lead loyalty programs, promotional systems, traveler incentives, memberships, and gamification initiatives
Improve customer retention, repeat bookings, traveler engagement, and lifetime value
Develop differentiated value propositions for high intent and returning travelers
Trip Planning and Post Booking Experience
Own itinerary management, booking modifications, cancellations, rebooking, and traveler communications
Improve traveler satisfaction and operational efficiency across support workflows
Enhance post booking engagement and traveler experience initiatives
Customer Support and Trust
Improve traveler trust, transparency, reviews, pricing clarity, and booking confidence
Partner with Customer Experience and Operations teams to improve support workflows and self service tooling
Drive initiatives focused on platform reliability, reputation, and customer satisfaction
Ancillary Products and Revenue Expansion
Drive ancillary revenue initiatives including car rentals, upsells, insurance products, and partner services
Identify opportunities to improve attach rates and increase traveler value
Account, Retention, and Lifecycle Management
Lead traveler engagement systems, retention programs, personalization initiatives, and lifecycle journeys
Improve re engagement and repeat traveler behavior through data driven experiences
Leadership Responsibilities
Manage, mentor, and develop a team of Product Managers across multiple consumer product areas
Define product vision, roadmap, strategy, and success metrics across the consumer experience
Drive prioritization and execution across Engineering, Design, Data, Marketing, SEO, Operations, and Customer Experience teams
Establish strong experimentation frameworks, operational rigor, and product management processes
Champion a customer first and data driven product culture across the organization
Qualifications and Certifications
8+ years of Product Management experience with strong B2C or consumer product focus
2+ years of experience managing Product Managers or leading multi area product initiatives
Proven experience optimizing consumer funnels, conversion, engagement, and retention metrics
Strong background in experimentation frameworks, analytics, and growth optimization
Experience leading complex cross functional initiatives from strategy through execution
Strong analytical, communication, stakeholder management, and organizational leadership skills
Experience operating within fast paced, high growth environments
Preferred Qualifications
Experience within travel, ecommerce, marketplaces, subscriptions, or loyalty driven consumer products
Familiarity with loyalty programs, memberships, gamification, and retention systems
Experience optimizing booking funnels, checkout experiences, or transactional consumer platforms
Experience with CRM driven engagement and lifecycle management initiatives
Experience with analytics and experimentation platforms such as Mixpanel, Amplitude, Firebase, or PostHog
Startup experience strongly preferred
Passion for travel and consumer product innovation
Benefits
Competitive compensation and equity opportunities
Health benefits
Retirement savings plan with company match
Paid time off
Wellness and travel related benefits
High growth technology environment with strong advancement potential
Additional Information
Full time position
Hybrid work environment based in Dallas
Reports directly to the Chief Product Officer
Opportunity to lead highly visible consumer product initiatives impacting traveler acquisition, conversion, loyalty, and retention
We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.
Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.
We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.
We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.
Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.
As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
