Customer Service Coordinator
Job Description
Job Summary
A growing manufacturer of high-quality concrete pavers and hardscape solutions is seeking a Customer Service Coordinator to support front desk operations, counter sales, customer inquiries, order entry, and light dispatch coordination in Corona, CA.
This is a great opportunity for a dependable, customer-focused professional who enjoys working with homeowners, contractors, dealers, sales teams, and operations staff. The role offers a dynamic showroom and office environment where strong communication, accuracy, and teamwork are valued. You will be part of a collaborative team with supportive leadership, hands-on product learning, and the opportunity to build valuable experience in the construction, hardscape, and industrial materials industry.
Key Responsibilities
- Welcome showroom visitors, counter customers, homeowners, contractors, and dealers with a professional and helpful approach.
- Answer high-volume inbound calls, respond to general inquiries, route calls appropriately, and document detailed messages.
- Create and process customer orders, prepare shipping documents, support Will Call and scheduled delivery requests, and maintain accurate order records.
- Assist customers with product selection, styles, colors, finishes, custom blends, and basic material quantity calculations.
- Partner with outside sales, credit, yard, and dispatch teams to support quotes, samples, stock checks, customer account needs, and follow-up requests.
- Maintain a clean and organized front desk, lobby, showroom, quote records, customer logs, dispatch files, and related administrative documentation.
Compensation and Benefits
- Pay range: $21 to $23 DOE.
- Position type: Full-time, temp-to-hire.
- Location: Corona, CA.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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