Client Account Manager

Client Account ManagerLocation: Newcastle-Upon-Tyne / Sunderland areaSalary: £45,000 £50,000 + car allowanceContract: Permanent, Full-timeWorking Pattern: Hybrid (23 days office-based)Industry: Insurance, property services, home emergency, facilities or utilities sectorsAbout the RoleWe are seeking a dynamic and commercially driven Client Account Manager to join a growing, forward-thinking business with ambitious plans for 2026 and beyond. This is a relationship-focused role, responsible for managing and developing key client partnerships while ensuring exceptional service delivery.You will act as the primary point of contact for strategic clients, working closely with senior stakeholders and internal teams to drive client satisfaction, retention, and revenue growth.Key ResponsibilitiesManage and grow a portfolio of key client accountsBuild strong, long-term relationships with stakeholdersDeliver against revenue and growth targetsConduct regular client reviews and performance meetingsEnsure service delivery meets agreed SLAs and KPIsIdentify cross-selling and new business opportunitiesProduce client reports, insights, and presentationsSupport tenders, proposals, and business development activityCollaborate with operational teams to enhance customer experienceAbout YouProven experience in account management/business developmentStrong stakeholder management and relationship-building skillsCommercially focused with a track record of delivering revenue growthExcellent communication, negotiation, and presentation skillsExperience within insurance, property services, home emergency, facilities or utilities sectors (desirable)Whats on OfferCompetitive salary and car allowanceHybrid workingOpportunity to join a growing, innovative businessClear scope for career development and progressionIf youre a proactive and relationship-driven professional looking to make an impact in a growing organisation, wed love to hear from you. Apply now with your CV to join a growing, well-respected organisation within the insurance claims sector.If you think you have the relevant experience for this Client Account Manager role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email.TPBN1_UKTJ