Area Dental Director

Overview

Job Summary:
This role is pivotal in ensuring the effective integration and operation of efficient dental teams across various locations. Collaborating closely with the Chief Dental Officer, VP of Clinical Performance, Chief Field Operations, Regional Dental Directors, and District Managers, this position focuses on mentoring and coaching all dental professionals, overseeing personnel management, enhancing client and patient relations, and exemplifying leadership for office teams.

Physical Requirements

The nature of this role necessitates the capability to:

• Travel within the district as required.
• Preference will be given to candidates residing in or willing to relocate to the region.

We prioritize teamwork, mutual respect, and collaboration. Our organization does not engage in unlawful discrimination, including harassment, and we maintain a zero-tolerance policy in our workplace. Discrimination, in this context, refers to any bias based on race, color, creed, religion, gender, national origin, age, citizenship, disability, sexual orientation, or any other characteristic protected by federal, state, or local laws.

ResponsibilitiesEssential Functions and Primary Responsibilities:

• Ensure compliance with all governmental and state dental board regulations, including CMS, HIPAA, and OSHA standards. Collaborate with the Chief Dental Officer on compliance and office audits within the CPM Audit Process.
• Develop, coach, and mentor dental professionals to maximize their performance, especially during the onboarding and ramp-up phases for new doctors. Focus on doctor engagement and retention, particularly for those facing performance challenges or dissatisfaction.
• The balance between clinical days and administrative/mentoring days will be determined by the Regional Dental Director based on the number of offices and doctors in the district.
• Ensure adherence to diagnostic and preventive guidelines set by the ADA and AAPD, including Caries Risk Assessment (CRA), appropriate radiographs (ALERA principle), and sealant application.
• Work collaboratively with offices to ensure effective program management, comprehensive staff training, development and execution of SMART plans, and adherence to customer service standards.
• Ensure that doctors create positive and memorable experiences for patients and their families.
• Facilitate the identification and referral of patients for specialty services when necessary.
• Collaborate with specialists in Orthodontics, Oral Surgery, Endodontics, and General Anesthesia.
• Address and resolve clinical patient concerns within 24 hours upon request from the District Manager.
• Ensure that doctors are responsive to after-hours calls.
• Partner with Talent Acquisition to assist in the selection and onboarding processes.

Non-Essential Functions and Responsibilities:

• Engage in community events, including dental school meetings, board member gatherings, dental associations, and other opportunities to represent the organization within the dental and local communities.
• Ensure that weekly doctor scheduling is effectively managed with the District Manager to meet patient demand, including appropriate management of PTO.
• Perform additional duties as assigned.

QualificationsEducation/Experience:

• While not mandatory, candidates with over 5 years of management experience, preferably in a multi-site dental practice, will be favored.
• Must possess a DDS/DMD from a dental education program accredited by the Commission on Dental Accreditation.
• A current, valid dental license in the states where patient care is provided is required (license must be in good standing) or the willingness and ability to obtain licensure.
• Other necessary certifications, such as CPR and DEA, are required.
• A compassionate nature and a strong commitment to providing dental care to both children and adults are essential.