Posted 26 July, 2026
Lettings Officer
Niyaa People
Swadlincote, ENG, GB
Full Time
Job Description
We are currentlyrecruiting on behalfof a respectedHousing Association inStaffordshire for anexperienced Temporary Lettings Officer to support theteam during abusy period. Thisis an excellentopportunity forsomeonewith a strongbackground in housingallocations and lettingswho can hitthe ground running.This is initiallya short-term temporaryassignment with hybrid working , offeringa mix ofhome working, office-based duties, andregular visits acrossthehousingpatch.Key Responsibilities of a Lettings Officer: Manage the end-to-end lettingsprocess, ensuring propertiesare allocated efficientlyand in linewith policy.Assess housing applicationsand determine applicants' priority in accordancewith the organisation'sallocations policy.Demonstrate a strongunderstanding of housing banding and priorityneed criteria toensure fair andcompliant allocations.Liaise with applicants,internal departments, andexternal agencies throughoutthe lettings process.Coordinate property viewingsand sign-upswhere required.Maintain accurate housingmanagement records andensure compliance withrelevant legislation andinternal procedures.Supportthe reductionof void turnaroundtimes by progressingallocations promptly.Build positive relationshipswith customers whiledelivering an excellentlevel of service.About You:Previous experience workingas a LettingsOfficer, Allocations Officer, Housing Officer, orin a similarrole within socialhousing.A solid understandingof housing allocations, banding systems, andpriority need assessments.Knowledge of relevanthousing legislation andbest practice.Excellent communicationand customer serviceskills.Strong organisational skillswith the abilitytomanage a busyand varied workload.Experience using housingmanagement systems isdesirable.A full UKdriving licence andaccess to avehicle.What's on Offer? Immediate start available.Short-termtemporary assignment withthe potential forextension.Hybrid working acombination of homeworking, office attendance, and patch-based responsibilities.Opportunity to workwith a well-established Housing Associationmaking a realdifference to localcommunities.Competitive hourly rate, dependent on experience.If this Lettings Officer position is of interest, please apply or contactTPBN1_UKTJ
