Posted 26 July, 2026
Claims Handler
Pertemps
Bristol, ENG, GB
Full Time
Job Description
\n Claims Handler - Insurance\n
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\n Central Bristol | Hybrid (3 office / 2 home)\n
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£26,000 + up to 20% bonus + benefits
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Full-time | Mon–Fri (35 hours, flexibility between 8am–6pm)\n
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\n The Role
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\n We’re seeking an experienced Claims Handler to join a well-established insurance team in Bristol.\n
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\n You’ll manage insurance claims end-to-end, ensuring fair, accurate and compliant outcomes in line with FCA regulations and internal policies. \n
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\n This is a hands-on role requiring strong claims experience and the ability to make sound decisions in a fast-paced environment.\n
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\n Key Responsibilities\n
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\n
What We’re Looking For\n
\n
\n
Benefits\n
\n
\n
\n
\n Central Bristol | Hybrid (3 office / 2 home)\n
\n
£26,000 + up to 20% bonus + benefits
\n
Full-time | Mon–Fri (35 hours, flexibility between 8am–6pm)\n
\n
\n The Role
\n
\n We’re seeking an experienced Claims Handler to join a well-established insurance team in Bristol.\n
\n
\n You’ll manage insurance claims end-to-end, ensuring fair, accurate and compliant outcomes in line with FCA regulations and internal policies. \n
\n
\n This is a hands-on role requiring strong claims experience and the ability to make sound decisions in a fast-paced environment.\n
\n
\n Key Responsibilities\n
\n
\n
- \n
- Manage insurance claims from initial notification through to settlement
\n - Assess claims and make decisions in line with policy terms and FCA guidelines
\n - Communicate with customers throughout the claims process, providing clear updates
\n - Handle queries and complaints through to resolution
\n - Maintain accurate and detailed case records
\n - Ensure compliance with regulatory and data protection requirements
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What We’re Looking For\n
\n
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- \n
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Previous experience in a claims handling or claims assessor role (essential)
\n - Strong understanding of insurance claims processes
\n - Excellent attention to detail and accuracy
\n - Confident communication skills (written and verbal)
\n - Ability to manage workload and prioritise effectively
\n - Strong decision-making skills and a customer-focused approach
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Benefits\n
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- Hybrid working (3 days office / 2 days remote)
\n - 25 days holiday + Bank Holidays + birthday off
\n - Discretionary bonus up to 20%
\n - Contributory pension (up to 12%)
\n - Private medical insurance (post-probation)
\n - Discounts across retail, fitness, and lifestyle
\n - Regular company social events
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