Assistant Warehouse Team Leader (Andover, 12 Month Maternity Contract)

We have an amazing opportunity for an Web Fulfilment Assistant Warehouse Team Leader to join Team OB in our Warehouse in Andover.37.5 HoursSun (6:00am-14:00pm) Mon (6:00am-14:00pm) Tues (6:00am-14:00pm) Weds (6:00am-14:00pm) Thurs (6:00am-14:00pm)We ask for some flexibility around peak periods and team holidays.This is a Fixed Term Contract, starting at the beginning of August 2026Our Warehouse is based at Unit 2, 40 Stephenson Close, East Portway Industrial Estate, Andover, SP10 3RU.As an Assistant Warehouse Team Leader at OB you will be responsible supporting your Team Leader in a wide range of admin functions that underpin the Goods out operation. You will be responsible for monitoring and coordinating stock functions to support the work load, discrepancies, warehouse space and operations. You will also review and look after packing and dispatching, ensuring all orders are dispatched inline with SLAs and customer standards.You will work in collaboration with your manager to motivate and inspire the Andover team to provide a smooth service for our customers. monitoring the teams performance to ensure that KPIs are met in the Warehouse Managers absence.A bit about usOliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; its somewhere to build a career you are passionate about.More about the roleAs a Web Fulfilment Assistant Warehouse Team Leader, you will:Monitor and check next day orders to ensure they are picked, packed and shipped on time for next day deliveryCheck the daily work planner at the start of the shift to ensure all team members are working on the allocated task they have been assigned to.Monitor C&C orders via pick lists to ensure they are in line with SLA'sWork with the Customer Services Team to ensure all standards are met and maintained through effective communication and any issues are dealt withEnsure the incident and accident forms are completed when necessary and sent to Health and Safety teamReview/Understand picking process - Looking for new ways to improveprocessesEnsure all emails /Teams messages are responded to accordingly related to Web/Store/Furniture etcEnsure that the daily handover for the van and trailer are completedCheck all stock sent on the trailer and van is correct and cross checked - ensuring totes reflect correct store numberEnsure Stores are picked in line with the sceduleEnsure the handover between AM and PM is as detailed as possiblePrepare customer orders on to Pallets and liase with courier shipmentUse business admin systems (Magento, Metapack & PV) to ensure that customer orders are managed within the agreed SLAsBonas Benefits:Generous employee discount up to 50% off OB productsFree access to our 24-hour employee assistance programme with Omnia Health offering financial, emotional and vocational supportFlexible holiday 30 or 33 days (including bank holidays) increasing to 35 days with length of service.Annual discretionary profit related bonus schemeEnhanced maternity, paternity, adoption and shared parental leaveMental Health First Aider supportEducation and support throughout 360 eLearning platform.What we look for:Ability to work calmly under pressure.Strong organizational skillsFamiliar with handheld terminals including Windows CE and Android devicesThe role will require the use of Microsoft Office, in particular, MS Word, Excel and OutlookMust be physically fit as the role involves regular liftingFocus on diligence and accuracyHave a Forklift Licence/ Or willingness to be trainedTPBN1_UKTJ