HVAC Operations Manager

Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonisation, helping customers reduce emissions and operate more efficiently across industries such as data centres, healthcare, and manufacturing.With over 140 years of expertise, we combine advanced technology, lifecycle services, and a leading field organisation to deliver real-world results and drive performance where it matters most.As part of Johnson Controls, Password Services delivers high-quality HVAC service and installation solutions across the UK.We are seeking an experienced HVAC Installation Operations Manager to lead the overall performance of the Password Services installation business, with full accountability for delivery, customer relationships, and commercial outcomes.What You Will Do You will take ownership of installation operations, including P&L performance, delivery, and business growth . Leading a team of engineers, coordinators, and project managers, you will ensure strong performance, customer satisfaction, and high-quality delivery.This is a hands-on leadership role combining operations, customer engagement, and business development , working closely with clients to drive service excellence and identify new opportunities.Key Responsibilities Full P&L accountability for installation operationsLead and develop a multi-disciplinary teamOversee installation delivery, ensuring commercial, quality, and HSE complianceBuild and maintain strong customer relationshipsIdentify and develop new business opportunitiesDrive performance and continuous improvementWorking Pattern Based within commuting distance of DroitwichMinimum 3 days in the officeRegular travel to customer sitesWhat Were Looking For EssentialHVAC operations or senior service management experienceStrong track record managing P&L and performanceExperience delivering HVAC installation projectsLeadership of multi-disciplinary teamsCommercial awareness and customer focusPreferredBackground in HVAC service or installationExperience in customer-led environmentsKnowledge of long-term contracts or frameworks#LI-HN1#LI-Hybrid#RMDFLTPBN1_UKTJ