Housing Benefits Assessor

Housing Benefits Officer Location: Mainly remoteOffice attenance every 3 months Rate: £27.92 per hour (Umbrella) Contract: Temporary Ongoing Contract We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis. This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment.Key Responsibilities\n

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• Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently
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• Manage new claims, changes in circumstances, overpayments, and appeals
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• Ensure all assessments are completed in line with current legislation and council policies
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• Handle customer enquiries and provide advice on benefit entitlement
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• Maintain accurate case records and update systems accordingly
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• Liaise with internal departments and external agencies where required
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• Support the team in achieving performance targets and service standards
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Requirements\n

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• Previous experience working as a Housing Benefits Officer or Benefits Assessor within a Local Authority
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• Strong working knowledge of Housing Benefit and Council Tax Reduction regulations
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• Experience using benefits systems within a council environment
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• Excellent attention to detail and organisational skills
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• Strong communication and customer service abilities
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PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.