Sales Administrator

Commercial Sales Administrator

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• Annual Salary: £30,000pa
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• Location: Basildon
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• Job Type: Full-time
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Our client is an expanding wholesale distribution centre and the are currently seeking a Commercial Parts Sales Administrator. This role involves providing administrative and commercial support to sales and warehouse teams, handling customer enquiries, processing orders, and managing stock. The successful candidate will play a crucial role in delivering excellent customer service and supporting business growth.

Day-to-day of the role:

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• Handle customer enquiries via telephone and email.
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• Process orders, quotations, warranties, returns, and general queries using Microsoft Office and in-house systems.
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• Identify customer requirements and provide appropriate product solutions.
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• Upsell products using product knowledge and internal systems.
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• Provide administrative support to the sales team.
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• Assist with stock control, goods in/out, and warehouse support as needed.
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• Develop product knowledge through internal training and company literature.
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• Collaborate across various departments to support the wider team.
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Required Skills & Qualifications:

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• Experience in office administration or a commercial motor parts department is preferred but not essential, as training will be provided.
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• Proficiency in Microsoft Office and Outlook
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• Excellent communication skills and a professional telephone manner.
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• Strong organisational skills with the ability to manage multiple tasks.
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• Proactive approach with the confidence to identify customer needs and provide excellent service.
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• Flexibility to switch between office and warehouse environments as required.
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• Reliable, committed, and hardworking attitude with a willingness to learn and develop.
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