Floating Support Officer

Floating Support Officer

£27,356 a year

Stoke-On- Trent

Full-Time

Permanent

As a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent. The role will provide support in offering resettlement and sustainment support throughout the city.

What you’ll do:

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• Complete inductions, risk assessments, and co-produce personalised, person-centred support plans.
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• Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals.
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• Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending.
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• Work collaboratively with multi-agency partners and support networks to achieve positive outcomes.
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• Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing.
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Who you are:

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• A good level of education including GCSE English and maths, or equivalent.
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• Demonstrable experience of working in a similar sector or transferable skills.
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• Experience of working with customers with complex needs.
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• Excellent communication skills.
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• Experience in completing forms and applications for benefits and grants.
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• Ability to work under pressure and manage multiple tasks and demands.
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• Full UK Driving License with own vehicle for work purposes.
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• DBS check.
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Apply now! We may close this vacancy early if we receive a high volume of applications.

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