Temporary Customer Service Advisor

We are currently looking to recruit a Temp to Perm Customer Service Advisor for our successful client, who offer long term development and opportunities for all. This is a temporary to permanent opportunity for the right candidate.

To be considered for the role, you’ll require the following essentials:

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• Proven experience of providing excellent customer service
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• Problem solving abilities
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• Excellent communication skills both written and verbal
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• Previous Customer Service experience is desirable
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• Good working knowledge of CRMs
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Within this position, you’ll also be:

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• The main focus will be to deal with a range of customer enquiries via telephone and email
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• Ensuring a 1 time solutions approach to each call
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• Understanding customers situation and being able to deal with the situation effectively and in a timely manner
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• Ensure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met
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Additional Information:

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• £13.31 per hour plus Over time if desired
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• Shifts available between 8am and 6pm and will include some weekend working
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Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Business in relation to this vacancy. See our website for more details and jobs available -