Commercial Account Handler

Location: Thurrock, Essex

Salary: Up to £38,000 – £45,000 (NEG/DOE)

Job Type: Full-time, Permanent

Hours: Monday – Friday, 9:00 AM – 5:30 PM

Work Style: Onsite

Cowell Recruitment is delighted to partner with a highly respected, rapidly growing insurance broker based in Thurrock. Due to sustained portfolio growth, they are seeking an experienced and ambitious Commercial Account Handler to join their close-knit, dynamic team.

Invest in Your Professional Growth > Our client actively supports career development, offering fully funded CII qualifications (Cert CII / ACII) and clear routes to senior account management or executive roles within the business.

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• Client Support & Retention: Serve as the main technical point of contact for a diverse portfolio of B2B client accounts, delivering exceptional service and advice.
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• Renewals & Mid-Term Adjustments (MTAs): Manage the end-to-end renewal process, processing MTAs, policy amendments, and cancellations accurately and efficiently.
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• Market Broking: Prepare comprehensive broking presentations, negotiate policy terms and premiums with leading insurers and underwriters, and secure optimal cover for clients.
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• Cross-Selling & Growth: Identify gaps in client coverage to recommend additional products, driving account retention and portfolio growth.
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• Claims Handling (Light): Assist clients with initial claim notifications, liaising with insurers to ensure smooth, prompt resolution.
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• Experience: Minimum 2+ years of hands-on experience within Commercial Insurance (handling B2B risks, commercial property, casualty, or motor trade).
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• Skills: Strong market broking skills, excellent written and verbal communication, and sharp attention to detail when managing policy documentation.
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• Technical Proficiency: Familiarity with major insurance software platforms (e.g., Acturis, Open GI, or SSP) is highly advantageous.
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• Education: Minimum Grade 4/C (or equivalent) in GCSE Maths and English.
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• Drive: A collaborative team player with a passion for high service standards and ongoing professional development.
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Our client believes in rewarding hard work with an industry-leading compensation and benefits package:

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• Financial & Development: Competitive basic salary (negotiable DOE) + Fully Funded Cert CII / ACII Qualifications & annual bonus scheme.
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• Work-Life Balance: 22 days holiday + Bank Holidays (increasing with length of service).
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• Health & Security: Healthcare Cash-Plan, Life Assurance (4x salary), and Income Protection (up to 5 years).
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• Pension: Enhanced Contributory Pension Scheme (5% Employer / 5% Employee).
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• Lifestyle Perks: Free onsite parking, Cycle to Work scheme, Tech purchase options, and High-Street Retail Discounts.
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• Wellbeing: Enhanced Maternity/Paternity leave and access to a 24/7 Employee Assistance Programme (EAP).
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Ready to elevate your career with a supportive, expanding broker in Essex? Submit your CV today for immediate consideration.

Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with the permanent right to work in the UK will be considered for this role.