Support Worker

Support Worker

We are currently working with a social housing provider to recruit a Support Worker on a permanent basis. The postholder will provide tenancy support and housing management services for customers in move-on programmes, ensuring that services are customer focussed.

Contract: Permanent

Hours: 37 Monday to Friday | Monday to Thursday – 9am – 5:30pm | Friday – 9am – 5pm

Salary: £30,000 to £35,000

Summary of Duties:

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• Managing a portfolio of tenancies, ensuring residents are supported to maintain long-term, stable housing
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• Carrying out pre-tenancy assessments, property inspections, and tenancy reviews
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• Supporting residents with rent management and reducing arrears through payment planning and monitoring
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• Handling anti-social behaviour, tenancy breaches, and complex casework with professionalism and care
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• Working with partners, support agencies, and stakeholders to ensure a joined-up service
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• Representing the organisation in court and at community or stakeholder meetings
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• Ensuring properties are safe, compliant, and re-let quickly to minimise void loss
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• Playing a key role in delivering a trauma-informed, customer-first approach
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The successful candidate will have:

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• Experience in housing management, ideally within social housing
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• UK Drivers Licence
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• Experience working with individuals with complex needs (e.g. mental health, substance misuse, domestic abuse)
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If this opportunity is of interest, please apply with your up-to-date CV.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.