Posted 28 July, 2026
Parts Supervisor
Perfect Placement Uk Ltd
Worthing, ENG, GB
Full Time
Job Description
Our client, a Commercial Vehicle dealership in Worthing, West Sussex, is seeking an experienced and dedicated Parts Supervisor. This is a competitive opportunity for a motivated professional to lead a busy Parts Department, ensuring seamless daily operations and delivering exceptional customer service. The successful Parts Supervisor will join a well-established dealer group with a strong reputation in the local area and within the automotive industry.Benefits:\n
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- Competitive salary up to £37,583 per annum, including overtime at 1 in 3 Saturdays \n
- Manufacturer training and ongoing professional development through Mercedes-Benz Group \n
- Profit share scheme and other financial incentives \n
- Company sick pay and death in service benefits \n
- Employee assistance programmes and staff discount schemes \n
- Additional holiday entitlement based on service, plus a staff birthday day off \n
- Supportive, team-oriented working environment \n
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- Lead, support, and motivate the Parts team to deliver outstanding service and operational efficiency as a Parts Supervisor \n
- Oversee the daily operations of the Parts Department, minimising vehicle downtime through prompt parts supply \n
- Manage parts sourcing, ordering, stock control, and inventory management \n
- Ensure accurate processing of stock receipts, returns, and documentation \n
- Maintain optimal stock levels, monitoring obsolescence and ensuring parts availability \n
- Support warranty, recovery, and other manufacturer processes according to brand standards \n
- Build strong working relationships across departments including Workshop, Service, and Sales \n
- Identify opportunities for process improvements, cost savings, and increased profitability \n
- Support recruitment, training, and performance management of department staff as a Parts Supervisor \n
- Ensure compliance with health and safety regulations and dealership policies \n
- Handle customer inquiries and resolve complaints professionally to ensure a positive customer experience \n
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- Proven experience as a Parts Advisor within a commercial or motor dealership environment \n
- Previous supervisory, coaching, or team support experience \n
- Strong knowledge of parts ordering, stock control, and inventory management systems \n
- Excellent communication and customer service skills \n
- Organisational skills with great attention to detail \n
- Commercial awareness and ability to contribute to team performance \n
- Good IT skills, ideally with experience in Kerridge / Keyloop \n
- Full UK driving licence is essential \n
- Knowledge of Mercedes-Benz systems and warranty processes is desirable \n
