Project Officer

Project Officer To develop and deliver specialist support/advice as part of a team of Project Directors, Managers and Officers delivering the implementation of the Renters? Rights Act.

Project Officer Provide advice and make recommendations based on up-to-date knowledge and analysis/ evaluation of information.

Manage escalated or complex customer issues within the relevant area.

Contribute to the development of service plans to meet strategic business goals.

Project Officer Research developments in relevant area. Collate process and analyse information / data. Translate outputs into advisory reports / documents / actions as appropriate.

Provide project support in all areas as part of a team of Project Leads, Managers and Officers to achieve compliance with the Renters Rights Act

Secure and provide accurate information for monitoring purposes on a regular basis and ensure that data management systems and project documentation are accurately and regularly updated.

Knowledge, Skills and Experience Project Officer

Experience and understandingof the Renters Rights Act and Homelessness Reduction Act 2017.

Experience of project management, working to time, budget and quality in a large organisation.

Experience of liaising with a range of internal and external partners.

Experience of working with residents in diverse communities.

Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy.

Ability to set up and maintain appropriate filing systems.

Ability to work as part of a team to deliver projects and programmes.

Ability to develop effective working relationships with a broad range of internal and external partners.

Good co-ordination and organisational skills and the ability to plan and manage workload with minimum supervision.

Good written and verbal communication skills, presentation skills, IT skills, numeracy skills.