Service Advisor

We are recruiting on behalf of a prestigious automotive business in Portsmouth, Hampshire, seeking an experienced Service Advisor to join their high-performing team. This is an excellent opportunity for a skilled motor trade professional to work within a renowned dealership, supporting a comprehensive service operation with a focus on delivering outstanding customer care.Benefits:\n

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• Competitive basic salary of £31,018 per annum, with an uncapped on-target earnings potential of £40,000.
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• 33 days of annual leave, including bank holidays, promoting a healthy work-life balance.
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• Access to exclusive retail discounts on new and used vehicles, servicing, and parts.
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• Company pension scheme to support your long-term financial security.
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• Industry-leading family-friendly policies.
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• Cycle-to-work scheme for economical commuting.
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• Health and wellbeing support, including 24/7 access to healthcare professionals.
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• Opportunities for ongoing training, development, and career progression within a global automotive group.
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Duties of a Service Advisor:\n

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• Act as the primary point of contact for customers throughout their service experience, ensuring professional and positive interactions.
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• Efficiently schedule vehicle repairs and services, maintaining clear communication with customers and workshop personnel.
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• Maintain accurate and detailed customer records within company systems.
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• Promote additional services and repairs based on technician recommendations to maximise workshop revenue.
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• Provide regular, transparent updates to customers regarding vehicle progress.
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• Develop product knowledge through manufacturer-led training sessions.
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• Build long-term customer relationships by consistently delivering exceptional service.
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Requirements of a Service Advisor:\n

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• Proven experience as a Service Advisor within the automotive industry.
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• Familiarity with dealership management systems such as Kerridge, Keyloop, or RTC is advantageous.
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• Excellent communication and interpersonal skills, with a professional approach to engaging customers.
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• Strong organisational skills with the ability to work effectively under pressure in a target-driven environment.
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• A valid UK driving licence is essential.
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• A motivated, personable attitude with a strong willingness to learn and develop within the role.
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If you are a professional Service Advisor seeking to advance your career with a reputable organisation in Portsmouth, we want to hear from you.Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Portsmouth and Hampshire today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.