Credit Controller

Credit Controller Hybrid with offices in Mayfair, London Permanent £40,000 - £45,000 + bonus + benefitsOverview A leading international consultancy is seeking an experienced Credit Controller to join its finance team. This is an excellent opportunity to become part of a highly professional, client-focused organisation operating at the highest levels of service and discretion. Reporting to the Credit Controller, the successful candidate will support the delivery of a proactive and relationship-driven credit control function within a highly professional environment.Responsibilities\n

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• Build and maintain strong working relationships with both internal and external stakeholders.
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• Proactively engage with clients to ensure all requirements for payment have been met and any queries are addressed ahead of invoice due dates.
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• Monitor outstanding invoices and manage follow-up activity in accordance with the firm's credit control procedures.
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• Identify potential barriers to payment and work collaboratively with clients and colleagues to resolve issues efficiently.
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• Act as a key point of contact for billing and payment-related queries, providing a professional and responsive service.
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• Manage the credit control mailbox and ensure all enquiries are handled promptly and effectively.
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• Maintain accurate records of client interactions and credit control activity within NetSuite.
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• Support the onboarding of new clients, including vendor portal registrations, verification of banking details, and coordination of client-specific requirements.
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• Prepare debtor reporting and provide regular updates to senior finance stakeholders regarding outstanding invoices and ongoing client discussions.
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Candidate Profile\n

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• A minimum of 3–5 years' experience in credit control or billing related roles.
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• Experience gained within a professional services, consultancy, legal, financial services, or similarly relationship-led environment.
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• Proven ability to build credibility and establish strong relationships with both internal and external stakeholders.
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• A proactive and solutions-oriented approach, with the confidence to address issues before they escalate.
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• Excellent attention to detail and a commitment to accuracy.
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• Strong written and verbal communication skills, with a professional and diplomatic manner.
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• Experience using NetSuite or a similar finance system would be advantageous.
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