Posted 28 July, 2026
Floating Support Officer
Honeycomb Group
Stoke-on-Trent, ENG, GB
Full Time
Job Description
Floating Support Officer £27,356 a year Stoke-On- Trent Full-Time Permanent As a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our clients customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent. The role will provide support in offering resettlement and sustainment support throughout the city. What you’ll do: * Complete inductions, risk assessments, and co-produce personalised, person-centred support plans. * Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals. * Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending. * Work collaboratively with multi-agency partners and support networks to achieve positive outcomes. * Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing. Who you are: * A good level of education including GCSE English and maths, or equivalent. * Demonstrable experience of working in a similar sector or transferable skills. * Experience of working with customers with complex needs. * Excellent communication skills. * Experience in completing forms and applications for benefits and grants. * Ability to work under pressure and manage multiple tasks and demands. * Full UK Driving License with own vehicle for work purposes. * DBS check. Apply now! Our client may close this vacancy early if they receive a high volume of applications. #FloatingSupport #Homelessness #Stoke #JobsThatGiveBack #Community #FullTime #GreatBenefits
