Small Engine Technician

Company Overview & Benefits

At our organization, we believe that everyone should have the chance to find a fulfilling job, thrive in a supportive environment, advance their career, and maintain a healthy work-life balance. As a family-owned retailer, we take pride in offering a comprehensive benefits package tailored to support your lifestyle. This commitment has earned us recognition as a Forbes Best Employer for seven consecutive years!

• Full-time associates will become eligible for a range of benefits starting on their 91st day of employment, including Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, and more.
• Enjoy time off for all major holidays and your birthday.
• Participate in Advanced Leadership Training Programs to enhance your career skills.
• Receive discounts on popular brands such as Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt, and many others!
• Engage in internal recognition programs that foster a motivated workplace.
• Benefit from a 401(K) plan with company matching contributions.

Compensation

• Weekend premium pay of $2.50 per hour for Saturday and Sunday shifts.
• Base pay can reach up to $18.75 per hour.

*Please note that the compensation for this position may vary based on experience. Salary decisions are influenced by various factors, including the specific requirements outlined in the job description, the work location, any necessary travel, and current market conditions. Salary estimates from external job boards may not accurately reflect the actual pay range for this role. For precise pay range information, please refer to the position description provided by our organization.

Job Responsibilities

The Small Engine Technician will be tasked with diagnosing and repairing a variety of outdoor small engine products, including chainsaws, snowblowers, lawnmowers, UTVs, and ATVs. Providing outstanding customer service is a key aspect of this role.

• Diagnose and repair outdoor power equipment, recreational vehicles, and other mechanical devices.
• Deliver exceptional service and a positive shopping experience. Assist customers with loading and unloading products, finding parts, and addressing inquiries about repairs.
• Diagnose, assemble, and repair all small engine and outdoor power equipment available at our stores.
• Document repairs on work orders, track equipment in the shop, and complete and close out work orders.
• Assist with warranty claims and ensure timely filing.
• Communicate with customers regarding the completion dates of their repairs.
• Participate in training sessions and seminars for repair technicians.
• Adhere to Loss Prevention and safety policies and procedures.

Qualifications

To be considered for this position, candidates must:

• Be at least 18 years old.
• Be available to work evenings as needed and at least every other weekend.
• Have prior experience in small engine and/or automotive maintenance.
• Possess previous customer service experience.
• Have a background in retail.
• Exhibit excellent communication skills.

Equal Employment Opportunity Statement

Our organization is proud to be an Equal Opportunity Employer. We value diversity and strive to create an inclusive culture that leverages the skills and talents of all individuals for the benefit of both the employees and the organization. We do not discriminate against applicants or employees based on race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any other legally protected status. Our goal is to continue being recognized as an employer of choice, having received accolades as a Forbes Best Mid-Sized Company to work for for an unprecedented seven years in a row.